FAQs

Can I order the products shown?

The current catalogue contains sample listings to preview the shop. These items are unavailable to purchase. We will replace them with verified products before launch.

Do you cater for both dogs and cats?

Yes. FriendlyPetStore is being built for dog and cat households. Our sample catalogue includes feeding essentials and a cat teaser alongside dog accessories.

What currency are your prices in?

Prices are shown in British pounds (GBP). Current prices are examples, rather than final supplier-backed offers.

How long will UK delivery take?

Delivery options, charges and estimates will be confirmed before the store accepts orders. See Shipping details for the current status.

Where can I read the returns information?

Visit Returns & refunds. The policy draft needs the final return instructions before launch.

How do I choose the right size?

For real listings, measure your pet and compare the measurements with the individual product size guide. Sample items do not yet have verified dimensions.

How can I contact you?

Use our contact form or email talk@friendlypetstore.co.uk.